Support
How can we help?
Questions, problems, or anything about your data — write to a person, not a ticket queue.
We reply within two business days.
How do I get help?
Email adi@trytaim.com and describe what happened. We read every message and reply within two business days. You can also reach us from inside the app: Profile → Help & Support.
How do I report a problem or another user?
Email adi@trytaim.com. In the app you can report a connection directly: Profile → Friends → tap the person → Report. We review reports and remove violating content promptly.
How do I delete my account and my data?
In the app: Profile → Delete Account. You can choose to delete your account only, or your account together with all AI memories. Deletion is permanent.
Which AI services process my data?
Taim uses specialized AI service providers to power key features. ElevenLabs transcribes your voice notes to text. Anthropic and OpenAI analyze your transcripts to generate summaries, extract tasks, and suggest calendar events.
None of these services train on your data or retain copies after processing. Full details about each processor and our data handling practices are in our Privacy Policy.
How do I disconnect a calendar?
Profile → Integrations → select the calendar → Disconnect. You can also revoke calendar access entirely in iOS Settings → Privacy & Security → Calendars → Taim.
Taim isn't behaving as expected
Email adi@trytaim.com with your device model, iOS version and roughly when it happened, and we'll investigate. Screenshots help.
See also our Privacy Policy & Terms of Use.